Yes, always. Every frame and sunglass at Visionista is 100% authentic. We source directly from authorised distributors and brand partners. You will never find a replica or grey-market product on our floor.

This is one of the most common questions we get, and it is exactly what our team is here for. Different face shapes (oval, round, square, heart, oblong) flatter different frame styles, and there is no one-size-fits-all answer. When you visit us, our styling team will guide you through the options based on your facial structure, skin tone, and personal style. Think of it as a consultation, not a transaction.

In most cases, yes. However, certain frame styles, particularly very curved or rimless designs, may have lens fitting limitations depending on your prescription strength. Our optical team will review your prescription and advise you honestly before you commit to a purchase.

Standard prescription glasses are typically ready within 3 to 5 working days. Certain speciality lenses (progressive, high-index, or anti-reflective coatings) may take slightly longer. We will give you a clear timeline when you place your order.

Yes. We offer professional eye testing at Visionista. Eye tests are complimentary for customers purchasing frames and lenses with us. Please call ahead to book a convenient time slot.

We carry a curated selection of international designer and luxury eyewear brands across fashion, lifestyle, and performance categories. Our range spans entry-level premium to high-end luxury. Visit us in-store or contact us to enquire about specific brands or collections.

Yes, we offer lens replacement services. Bring your frames and your current prescription into the store, and our team will advise you on compatibility and options.

Yes. We provide contact lens consultations and fittings, including trial lenses for first-time wearers. If you are new to contact lenses, our team will walk you through the right type for your eyes, lifestyle, and prescription.

We offer a 7-day exchange on all frames and sunglasses in original, unused condition with receipt. Prescription lenses are non-exchangeable once fabricated. For full details, please see our Policy page

Yes. Minor adjustments, nose pad replacements, temple tightening, and frame realignment are done in-store, often while you wait. More significant repairs may take additional time. Bring your frames in, and we will take a look.

We are located at Shop No. 3 & 4, Aaditya Avenue, Prarthana Samaj, Girgaon, Mumbai. For current opening hours, please check our website or contact us directly. We are always happy to hear from you.